Using browsers with ZoneAlarm Pro

In order for your browser to work properly, it must have access permission for the Internet Zone and Trusted Zone. You can grant access in any of the following ways:

• Run the Program Wizard from the Main tab of the Program Control panel. ZoneAlarm Pro will automatically detect your default browser and prompt you to grant it Internet Zone access.
• Go to the Program tab in the Program Control panel, and use the controls there to grant access.
• Answer Yes when a Program alert for the browser appears.

To learn how use the Program tab to grant Zone access to a program, see the related topic Changing program permissions.

Windows 2000

If you are using Windows 2000, you may need to allow Internet access rights to the Services and Controller App (the file name is typically services.exe). To do this:

1. Open the Programs tab in the Program Control panel.
2. Locate Services and Controller App in the program list.
3. Click the buttons in the Access field, and select Allow from the shortcut menu.

Netscape

Netscape Navigator versions above 4.73 will typically experience no problems running concurrently with ZoneAlarm Pro . If you are using Navigator version 4.73 or higher are still experiencing difficulty accessing the Web with ZoneAlarm Pro active, check the browser Preferences to make sure you are not configured for proxy access.

Tip Make sure that you understand how to configure your browser's security for optimal protection and have the latest service packs installed for the browser you are using.

Related Topics

Changing program permissions

Glossary

access permission
Access permission allows a program on your computer to initiate communications with another computer. This is distinct from server permission, which allows a program to "listen" for connection requests from other computers. You can give a program access permission for the Trusted Zone, the Internet Zone, or both.

Several common applications may need access permission to operate normally. For example, your browser needs access permission in order to contact your ISP's servers. Your e-mail client (for example, MS Outlook) needs access permission in order to send or receive e-mail.

The following basic options are available for each program:

Allow the program to connect to computers in the Internet Zone / Trusted Zone

Block the program from accessing computers in the Internet Zone / Trusted Zone

Ask whether the program should have access permission (show Repeat Program alert)

mail server
The remote computer from which the e-mail program on your computer retrieves e-mail messages sent to you.